Shipping & Returns
SHIPPING POLICY
Thank you for shopping at EmauniJ Collection.
Following are the terms and conditions that constitute our shipping policy. All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone. You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
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EmauniJ collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
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RETURN & EXCHANGE POLICY
Most products sold by EmauniJ Collection qualify for free exchange or replacement within 14 days from the date your order ships. The product must be in its original condition, unused and in its original packaging.
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We do not accept returns or exchanges for any products after 14 days from the date your order ships.
If you would like assistance in returning an item, please email us at EmauniJ@outlook.com. We will be happy to walk you through the return process.